Rules of conduct

  • To ensure a pleasant and relaxing experience for all, we kindly ask each guest to keep to a?reasonable silence by turning off cell phones and other electronic devices, which may disturb the?peace.
  • We ask that you arrive at least 10 minutes prior to your appointment so as not to overlap times for?subsequent appointments. It?s required to give notice of at least eight hours for cancellation of the treatment, in order to avoid?charges.
  • We ask guests to wash their feet at the entrance to the wet areas of the centre; please use the?provided facilities located near the entrance to the changing rooms.
  • Entry to the wellness centre is not allowed for children under the age of 16, nor for those who?suffer from specific diseases or are not in good health.
  • People between the age of 16 and 18 are permitted only when accompanied by an adult. Inside the wet area it is likely that you will encounter nudity.
  • It is forbidden to smoke, introduce animals, or bring glass containers into the structure.
  • The hotel is expressly exonerated from any responsibility in the case of theft and / or damage to?goods brought into the area by clients.
  • Before entering the structure, it is necessary for customers to alert personnel in the case that they?have suffered or are suffering from: cardiovascular problems, joint trauma, skin disorders or?allergies.
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