Before arriving, we ask you to let us know at least one hour in advance in order to verify and confirm we have space in order to give you every opportunity for a wonderful and relaxing experience.
Frequently Asked Questions
Are reservations required, and soon do I need to make one?
What should I bring?
Bring your swimming costume. The spa provides a towel, bathrobe and slippers, a swim cap is not necessary.
Can I have lunch or dinner in the Spa?
Within the Spa it is forbidden to bring food and drink. If you like, the hotel can arrange an aperitif with snacks for you in the reception area.
Is there a maximum recommended time of stay in the centre?
The spa centre does not have a thermal bath or swimming pool, but instead follows a selected treatment course of hot baths paths. The recommended stay is about three hours.
What is the latest time I can access the wellness centre?
To benefit fully from the relaxing experience our advice is to not make an appointment later than 18.00, two hours before close.
I need to cancel an appointment - how do I do it?
Please give at least 8 hours notice in advance if you need to cancel, in order to avoid charges.
Can children have access to the Spa?
Access to the spa for children under 16 years is not allowed. Between the ages of 16 and 18 years it is allowed only if they are accompanied by an adult.
Are there any contraindications for pregnant women?
We do not recommend the use of the sauna, steam room and hydromassage Jacuzzi unless you present a certificate from your doctor saying you can use them.
Are there contraindications for people with particular illnesses?
Before access to the spa treatments it is imperative that guests inform the staff of any illnesses they have suffered in the past or currently suffer from, especially cardiovascular diseases, joint injuries, skin diseases and allergies.
What are the rules of conduct that need to be followed while in the Spa?
In order for everyone to enjoy total relaxation all guests are asked to maintain a moderate tone of voice and turn off cell phones or other equipment that may disturb others.